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support@aigenjutsu.appAI Genjutsu ©️ 2026 All Rights Reserved.

AI Genjutsu is an independent tool and is not affiliated with Higgsfield.

Privacy Policy

How AI Genjutsu collects, uses, and protects your data

10/09/2026

Scope and Controller

This Privacy Policy explains how AI Genjutsu ("AI Genjutsu", "we", "us", or "our") processes personal data when you use our websites, apps, APIs, billing flows, and related services (collectively, the "Service").

Data controller contact:

  • Company: AI Genjutsu
  • Email: support@aigenjutsu.app

Google Sign-In Data

When you choose Google Sign-In, AI Genjutsu requests the basic openid, email, and profile permissions. We receive your Google account identifier, name, email address, email verification status, and profile picture when available. We use these details to create or recognize your account, sign you in, display your profile, and associate your credits, purchases, generation history, and service communications with your account.

Google Sign-In does not grant us access to your Gmail messages, Google Drive files, Google Photos library, contacts, or calendar. Photos, videos, and prompts used for generation are supplied separately by you; signing in does not import them from Google.

We store account details and authentication records, which may include Google-issued tokens and their expiry information, in our service database. Access is restricted to service operations and authorized personnel, and data is protected in transit. Hosting and database providers process these records on our behalf. Your name or email may also be used by our payment, email, and support providers where needed to provide the services described in this policy. We do not sell Google Sign-In data, use it for targeted advertising, or use it to train AI models.

Google Sign-In data follows the account retention and deletion rules below. You can remove AI Genjutsu's connection in your Google Account settings to revoke access. Removing the connection does not by itself delete your AI Genjutsu account or existing records. To request their deletion, use Settings or contact support@aigenjutsu.app; legally required records and the exceptions described below may be retained.

Information We Collect

We collect data needed to operate, secure, and improve the Service:

  • Account data: name, email, sign-in method, and profile settings.
  • Billing and payment data: customer ID, plan or credit-package details, payment status, invoice or order IDs, billing country, and tax-related fields where required. Full card data is processed by payment providers and is not stored by us.
  • Generation data: prompts, portrait uploads, reference videos, model selections, quality and orientation settings, task metadata, and generated outputs.
  • Support data: messages, screenshots, and files you send to support.
  • Technical and security data: IP address, device/browser information, timestamps, request logs, rate-limit events, and anti-abuse signals.
  • Cookie and similar data: session cookies, locale preferences, analytics identifiers, and other operational cookies described in our Cookie Policy.

How We Use Information

We use personal data to:

  • Provide and maintain the Service, including motion transfer generation workflows.
  • Process payments, manage subscriptions, track credits, and issue eligible failed-task credit reversals.
  • Operate uploads, storage, result delivery, and My Videos history.
  • Detect abuse, fraud, security incidents, unauthorized content use, and policy violations.
  • Provide customer support and service notices.
  • Improve quality, reliability, performance, and provider orchestration.
  • Comply with legal obligations and enforce our Terms.

Legal Bases (EEA/UK/CH)

Where applicable, we rely on one or more of the following legal bases:

  • Contract performance.
  • Legitimate interests, including security, fraud prevention, product operations, and support.
  • Consent, where required for optional marketing or certain cookies.
  • Legal obligations.

How We Share Information

We do not sell personal information. We share data only as needed with:

  • Infrastructure and hosting providers, including storage and CDN vendors.
  • Payment processors and billing providers.
  • Email, support, and analytics vendors enabled by our configuration.
  • AI and model-processing providers needed to run generation requests.
  • Legal, compliance, or safety recipients when required by law or reasonably necessary to protect rights and security.
  • Corporate transaction parties in the event of a merger, acquisition, financing, or asset sale, with notice where required.

Website analytics

We use Plausible, served from plausible.clapoint.com, Google Analytics, and Microsoft Clarity to understand visits and interactions and improve the site. Clarity provides interaction analysis, including heatmaps and session recordings. Analytics follows the regional consent settings and your choice in Privacy choices in the footer. Google and Clarity receive the current analytics consent state; Plausible starts when analytics is allowed. Advertising consent is denied.

Our Google Analytics and Plausible integration removes URL fragments and arbitrary query parameters before measurement, retaining only validated campaign labels. You can change your analytics choice at any time through Privacy choices. See our Cookie Policy for details.

First-party product funnel

When you are signed in and explicitly allow analytics, we record when a low-credit offer is shown, including the displayed quote and balance. When you start Checkout, we record the validated price ID and Checkout session ID as part of the purchase flow. We link these records to your account to measure offer-to-purchase and result-delivery rates. These event records contain no prompts, uploads, generated files, card details, or full URLs. We delete raw funnel events after 90 days; account deletion may remove them sooner. You can stop optional offer-view collection through Privacy choices in the footer.

When you explicitly allow both analytics and AI Genjutsu account-linked measurement, we also store the first observed visit source, the latest non-direct source for 30 days, the public landing path, the public page where checkout started, and the checkout country reported by our edge network. A regional default is not that permission. Billing country and card country are taken from that invoice and charge and kept as billing records. We delete the visit-source detail after 90 days, so older payments can show an unknown source. Withdrawing the choice, signing out, or switching accounts clears the browser value, and later checkouts do not reuse it.

Data Retention

We retain data only for as long as needed for the purposes above:

  • Account and billing records are retained while your account is active and for additional periods required by law, tax, accounting, or fraud-prevention needs.
  • Generation records, including prompts, portrait uploads, reference videos, and outputs, are retained according to product settings and operational needs.
  • Generated result files may be retained for a limited window so you can access them in My Videos, after which they may be deleted or replaced by unavailable links.
  • Logs are retained for reliability, auditing, and security needs.

You may request deletion of your account and associated personal data, subject to legal exceptions and required record retention. That request cannot be completed from this version of the site.

Self-service account deletion is not enabled. Settings does not accept a deletion request, and this version does not send a completion email. support@aigenjutsu.app is published as the contact address, but the mailbox is not connected and does not receive mail. Payment-provider billing records, support correspondence, security logs, and backups may still be retained if a later deletion process is configured.

International Transfers

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete personal data.
  • Object to or restrict certain processing.
  • Request portability of applicable data.
  • Withdraw consent where processing is based on consent.
  • Appeal or file a complaint with a competent data protection authority.

You can also:

  • Manage account details in settings.
  • Manage cookies through browser controls.
  • Contact us to request deletion or other privacy assistance.

To submit a privacy request, contact support@aigenjutsu.app.

Children

The Service is not directed to children under 13, or any higher minimum age required by local law. If you believe a child provided personal data to us, contact support@aigenjutsu.app so we can investigate and remove the data where appropriate.

Security

We use technical and organizational safeguards such as access controls, encryption in transit, and logging. No system is perfectly secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated date.

Contact

For privacy questions or requests:

  • Email: support@aigenjutsu.app
  • Terms of Service: Terms of Service
  • Refund details: Refund Policy

Stripe

Payments are processed by Stripe, which receives the payment and billing information needed to process transactions, manage subscriptions and prevent fraud. We do not store full card numbers. See Stripe’s Privacy Policy.

Current service status

AI Genjutsu is an independent product at aigenjutsu.app. It is not affiliated with Higgsfield and does not share that company's engine, accounts, or customer data. support@aigenjutsu.app is the published contact address, and the mailbox is not connected, so mail sent there is not received. Self-service account deletion is not enabled. Checkout is not connected in this version, so a listed price cannot charge a card and a refund cannot be processed from this site until payment is configured.